Refund policy

At Jewelld By Ara, all sales are final. We do not accept returns, exchanges, or offer refunds under any circumstances. As a small business specialising in carefully sourced vintage and pre- loved watches, each piece is one-of-a-kind and sold as-is.

Please read the following carefully before making a purchase:

• Nature of Items: All pieces are vintage or second hand may show signs of age or wear. This is part of their character and charm.

• Detailed Descriptions: We provide thorough descriptions and clear photographs. If you have any questions, please reach out before purchasing.

• Function & Authenticity: Each watch is authenticated and checked for basic functionality before listing. However, due to their age, we cannot guarantee long-term performance.

• Timeless & Repairable: One of the great things about vintage watches is that many can be repaired or serviced over time at your own cost—making them a lasting investment.

• Customer Responsibility: Please review all product information carefully before purchasing. All sales are made with the understanding that the item is sold as described.

If you're unsure about any item, don’t hesitate to contact us. We're happy to provide more information or additional photos to help you make a confident purchase.

Thank you for supporting small business and appreciating the timeless charm of vintage and pre-loved items.