Shipping policy

At Jewelld by Ara, we are committed to ensuring your order reaches you safely and promptly. Please read our shipping policy below:

Shipping Coverage

We currently ship to the following countries. The shipping rates are as follows:

• Singapore- $4.50 SGD

• Malaysia- $6 SGD

• Indonesia-$8 SGD

Shipping Method

All orders are shipped via tracked mail, so you can monitor your parcel every step of the way.

Processing Time

Orders are processed and dispatched within 3 working days from the date of purchase. You will receive a tracking number once your order has been shipped.

Delivery Timeframes

Estimated delivery times may vary depending on your location and customs procedures:

• Singapore: 2–5 working days

• Malaysia & Indonesia: 5–10 working days

Please note that delivery times are estimates and may be subject to delays beyond our control, especially during peak seasons or due to customs clearance.

Customs & Duties

Buyers are responsible for any customs duties, taxes, or additional fees that may apply upon delivery.